Customer Service Advisor

  • Location:

    Stretford, Greater Manchester

  • Sector:

    Call & Contact Centre

  • Job type:

    Full Time

  • Salary:

    £20000.00 - £23500.00 per annum

  • Contact:

    Samantha McGurty

  • Contact email:

    samantha.mcgurty@search.co.uk

  • Job ref:

    Req/527149

  • Published:

    3 months ago

  • Expiry date:

    2019-07-14

  • Startdate:

    14/06/2019 09:38:52

Job Title: Customer Service Advisor

Job Salary: £20,000 - £23,500

Job Hours: Monday - Friday - No weekends!!

Job Location: Stretford, Greater Manchester

This is an amazing opportunity for those who are looking to advance their career and progress within a rapidly growing company!!

The package for the position of a Customer Service Advisor is:

  • Starting salary £20,000
  • Increase in salary after 3 months!
  • Free on site parking
  • 23 days paid holiday plus bank holidays!
  • Reward Scheme
  • Excellent career development programmes
  • Company Pension
  • Dress Down Fridays!
  • On site Gym with personal training sessions and classes
  • Staff discounts - e.g. Merlin Entertainments, Costco, Metrolink Annual Tickets
  • Weekly on site Car Valeting service and loads loads more!!

The role:

As a Customer Service Advisor we are looking for an individual who is passionate about delivering exceptional customer service. As this role is phone based, you will need to be an excellent communicator. This role is a complex and varied role, providing a great opportunity for someone looking to enhance their skills further.

Your day to day responsibilities will include:

  • Dealing with existing customers to discuss additional services by request
  • Gaining an understanding of their needs through effective questioning
  • Discussing the best option for the customer
  • Delivering a high level of service on every call
  • Meeting all agreed targets and KPI's
  • Great attention to detail

If you feel you have the drive and ambition to be successful in this role please apply immediately or contact Samantha McGurty ASAP!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.