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Customer Service Advisor

  • Location:

    Doncaster

  • Sector:

    Call & Contact Centre

  • Job type:

    Contract

  • Salary:

    Up to £8.72 per hour + weekly pay

  • Contact:

    Donnie Mathers

  • Contact email:

    donnie.mathers@search.co.uk

  • Job ref:

    Req/562537

  • Published:

    about 1 month ago

  • Duration:

    Ongoing

  • Expiry date:

    2020-10-16

  • Start date:

    05/10/2020

Are you looking for a job that offers a 4 day week and still work full time hours?

Are you looking to get your foot in the door with an award winning business?

Customer Service Advisors
Contract - 3-6 months, could go perm
Doncaster
£8.72 (£9.20 if you get the opportunity to go perm)
Start Date - ASAP

You will be responsible for:
- A great focus on detail is key to get all the necessary details and information from the customer to solve their problem and leave them feeling satisfied with the service
- You'll be answering calls from our customers to help resolve their query in an efficient and professional manner
- Our goal is one call resolution so it'll be important that you actively listen to the customer to understand their query / complaint
- The ability to remain calm at all times as customers can be frustrated or angry
- Good computer skills in order to log issues onto the system, process customer returns and update records

Shifts: 9am - 7pm - must be flexible, 4 on 4 off, Weekends included

The ideal candidate will have:
- Excellent verbal and written communication skills
- Customer Service background
- Ability to multi-task
- Ability to deal with complaints or difficult calls whilst maintaining professionalism and
- empathy at all times
- Resilience to take high volume of calls on a daily basis
- Ability to explain products
- Driven to hit targets
- Work well in a team and on own initiative
- Ability to listen and build rapport and understanding with customers


Do not delay apply today!!!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age