Customer Service Advisor

  • Location:

    Trafford, Greater Manchester

  • Sector:

    Call & Contact Centre

  • Job type:

    Full Time

  • Salary:

    pension, bonus, xmas shut down, progression

  • Contact:

    Leanne Bell

  • Contact email:

    leanne.bell@search.co.uk

  • Job ref:

    Req/523980

  • Published:

    6 days ago

  • Expiry date:

    2019-06-15

  • Startdate:

    16/05/2019 08:43:44

Job Title: Customer Service Advisor
Job Location: Trafford, Manchester, England
Job Salary: up to £23,000


We are on the hunt for ambitious, enthusiastic and driven Customer Service Advisors who are eager to progress within an award winning Company based within Trafford, Greater Manchester!


The benefits for a Customer Service Advisor are:

Starting salary of £20,000, Increase in salary after 3 months!
Free on site parking
23 days holiday plus bank holidays!
Reward Scheme
Excellent career development programmes
Company Pension
Dress Down Fridays!
On site Gym with personal training sessions and classes
Staff discounts - e.g. Merlin Entertainments, Costco, Metrolink Annual Tickets
Weekly on site Car Valeting service and loads loads more!!


The Company:

We really do pride ourselves on our training and development therefore we are looking for those individuals who want to advance their careers, gaining new skills along the way.


The Job:

The job of the Customer Service Advisor will be to assist in the day-to-day organisation and management of our client's/customers needs

Your day to day responsibilities will include:

Speaking to customers via telephone and email
Showing great telephone etiquette and customer care
Building a rapport with customers to establish relationships

Responsibilities of a Customer Service Advisor are:

Conducting fact finds to establish customer requirements
Speaking to existing customers carrying out review calls
Conduct fact find's and income & expenditures
Gathering information from the customer
Determining the best option for the customer


If you think that you have the skills that match this role then apply ASAP!!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.