Customer Service Advisor

  • Location:

    Bolton

  • Sector:

    Call Centre

  • Job type:

    Full Time

  • Salary:

    great benefits

  • Contact:

    Leanne Bell

  • Contact email:

    leanne.bell@search.co.uk

  • Job ref:

    Req/561217

  • Published:

    about 1 month ago

  • Expiry date:

    2020-09-25

  • Start date:

    26/08/2020 14:11:23

We are helping a busy financial services company in Bolton find a talented, committed and passionate Customer Service Advisor to join their team.

Their offices are based in Bolton, but there is the option for this to be a remote/homeworking role too.

The Customer service role will suit a self-driven and confident individual seeking a career path within customer service.


The job comes with a salary of up to £22k per annum plus benefits and involves working Monday - Friday only.

This Customer Service Advisor role requires excellent customer handling and organisation skills, as you will be required to manage a caseload of customer service queries along with other administrative duties.

Previous experience in an insurance claims role is desirable but not essential.


Primary duties of this Customers Service job:

Communicating with customers and clients via the telephone, email and in writing
Managing third party companies
Building a great rapport with customers and colleagues


The Customer Service Rep will need excellent communication skills and the ability to thrive within a fast-paced and targeted environment.

Individuals with contact and call centre customer service experience would be ideal. However, one of the critical attributes for success in this role is the energy and willingness to learn and succeed.

Previous customer service experience will be highly beneficial when applying, too.


The package on offer for this customer service advisor role is:

Up to £22,000 a year depending on experience
Company bonus scheme of up to £1,000 every six months
Overtime (time-and-a-half plus incentives)
Perk Box
Free training schemes and chances for excellent career advancement


If you're looking for a great career with the chance of heading for one of the top customer service roles a few years down the line, then this is a great time to join an organisation with big expansion plans!


If you have the skills required for this Customer Service Advisor job in Bolton, Greater Manchester, please contact us today for more information and to apply.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.