Job Title: Customer Service Advisor
Job Type: Contract - 3 months, perm for the right candidates
Location: Old Trafford
Salary: £21,505 per annum
Interviews being held on the 25th April
So what are the reviews like with this client!!
- Great work life balance with a fun team
- Great work environment and culture
- It's a very warm, welcoming environment for any new joiner
- Social life is excellent
- A company who invests a lot into the local community
- Offer great health & Well being benefits if offered a permanent contract
- Excellent basic salary
- Working for a company with various awards that have been won through hard work
Hours of work: 35 hours a week, Monday - Friday, working either 8.30am to 4.30pm or 9am to 5pm
START DATES 29th APRIL!!!
My client is currently looking to add 3 Customer Service Advisors to join their team in order to help with increased business demand!!!
To be the first point of contact offering a customer focused 'one stop shop' service in line with agreed policies, procedures and performance standards.
- Being the first point of contact for the customers by telephone, electronically or writing
- Dealing with service requests which will be changing from time to time
- To provide a front of house service at reception on an agreed rota basis
- Successfully undertake rota based tasks in the back office
- Update customers on the process with the service requests when appropriate
- Leasing with other teams and referring other queries when processing
- Help support and work in company projects
- Providing cover within the team and supporting colleagues in the delivery of the groups policies and procedures and operational plan
- Empathetic with Customers.
- Flexible and open to change
- Demonstrable 'can do' attitude.
- Calm and considered.
- High levels of personal resilience and ability to deal with challenging situations
- Commitment to Equality of Opportunity and Diversity
- Willingness to work after hours and at weekends as required
Apply now to avoid disappointment
Keywords: Customer Service, Advisor, Customer Service representative
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