Customer Service Advisor

  • Location:

    Manchester, Greater Manchester

  • Sector:

    Call & Contact Centre

  • Job type:

    Full Time

  • Salary:

    Up to £21000.00 per annum

  • Contact:

    Samantha McGurty

  • Contact email:

    samantha.mcgurty@search.co.uk

  • Job ref:

    Req/520640

  • Published:

    4 days ago

  • Expiry date:

    2019-05-15

  • Startdate:

    15/04/2019 08:28:15

Job Title: Customer Service Advisor

Job Location: Manchester City Centre

Job Salary: £21,000 basic salary + OTE £25,000

Job working hours: Mon-Thurs 10am-6:30pm & early finish on a Friday!

The package for the position of Customer Service Advisor is:

  • Starting salary £21,000
  • Uncapped commission (OTE £25,000)
  • Up to 42 days paid holiday per year!!
  • Generous pension scheme
  • Great working hours! No weekends!
  • Life Assurance
  • Based in central Manchester close to all transport links

The Job:

As a Customer Service Advisor we are looking for an individual who is passionate about delivering exceptional customer service whilst meeting agreed targets. As this role is phone based, you will need to be an excellent communicator. This role is a varied role, providing a great opportunity for someone looking to enhance their customer service skills further. Your day to day responsibilities will include:

  • Making calls to existing clients in order to renew current services.
  • Providing customers with world class customer service
  • Meeting all agreed performance targets set.
  • Having an excellent understanding of the business in order to provide customers with a knowledgeable service.
  • Ability to communicate effectively at all levels.

For the position of Customer Service Advisor we are looking for the following experience

  • Previous experience in a customer focused environment
  • Ideally phone based customer service experience
  • Ability to work in a fast paced environment
  • Excellent communication skills

If you think this role matches your skills then click apply today!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.