Customer Service Advisor

  • Location:

    Manchester, Greater Manchester

  • Sector:

    Call & Contact Centre

  • Job type:

    Full Time

  • Salary:

    Company Bonus

  • Contact:

    Tom Thorne

  • Contact email:

    Tom.Thorne@search.co.uk

  • Job ref:

    Req/519831

  • Published:

    13 days ago

  • Expiry date:

    2019-05-08

  • Startdate:

    ASAP

Job Title: Customer Service / Renewals Advisor
Job Location: Manchester City Centre
Job Salary: £21,000 basic salary + OTE £25,000
Job working hours: Mon-Fri 10am-6:30pm

The package for the position of Customer Service / Renewals Advisor is:


Starting salary £21,000
* Uncapped commission (OTE £25,000)
* Up to 37 days holidays + Bank Holidays
* Pension
* Great working hours! No weekends!
* Life Assurance
* Based in central Manchester close to all transport links

The Job:


As a Customer Service / Renewals Advisor we are looking for an individual who is passionate about delivering exceptional customer service whilst meeting agreed sales targets. As this role is phone based, you will need to be an excellent communicator. This role is a varied role, providing a great opportunity for someone looking to enhance their customer service and sales skills further. Your day to day responsibilities will include:


  • Making calls to existing clients in order to renew current services.
    Providing customers with world class customer service
    Meeting all agreed sales targets and performance targets set.
    * Having an excellent understanding of the business in order to provide customers with a knowledgeable service.
    * Ability to communicate effectively at all levels.

    For the position of Customer Advisor we are looking for the following experience:

  • Previous experience in a customer focused sales environment
    Ideally phone based customer service experience
    Ability to work in a fast paced environment
    * Excellent communication skills

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.