Customer Service Advisor

  • Location:

    Cheadle, Cheshire

  • Sector:

    Call & Contact Centre, Sales

  • Job type:

    Full Time

  • Salary:

    Up to £18000.00 per annum + OTE £32k

  • Contact:

    Thomas Boone

  • Contact email:

    thomas.boone@search.co.uk

  • Job ref:

    Req/517043

  • Published:

    2 months ago

  • Expiry date:

    2019-04-14

  • Startdate:

    ASAP

Job Title: Customer Service Advisor

Job Location: Cheadle

Job Salary: £18,000 per annum, OTE £32,000

The package for the position of Customer Service Advisor is:

  • £18,000 per annum
  • 23 days holiday
  • Subsidised Canteen
  • Profit related bonus scheme
  • Regular incentives
  • Pension
  • Free Parking
  • Fabulous offices in Cheadle

The company:

As a leading Loan Provider company based in Cheadle, you will be part of a high achieving fast paced environment and be expected to strive to be the best and a leader in their unrivalled commission scheme!

The role:

As a Customer Service Advisor we are looking for an individual who is passionate about delivering exceptional customer service. As this role is predominantly phone based customer service, you will need to be an excellent communicator. This role is complex and varied, providing a great opportunity for someone looking to enhance their customer service skills further. Your day to day responsibilities will include:

  • Assessing customers loan applications and ensuring they are affordable
  • Selling the appropriate loan to the customer
  • Delivering fantastic customer service as well as selling the product

For the position of Customer Service Advisor we are looking for the following experience:

  • Previous experience of delivering exceptional customer service
  • Ideally phone based customer service experience
  • Ability to problem solve and take ownership of each customer query
  • Excellent communication skills
  • A passion for customer service

Apply online now for immediate consideration!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.