Customer Service Consultant

  • Location:

    Glasgow, Scotland

  • Sector:

    Call & Contact Centre

  • Job type:

    Permanent

  • Salary:

    £19120.00 - £19719.00 per annum

  • Contact:

    Christopher Keay

  • Contact email:

    christopher.keay@search.co.uk

  • Job ref:

    Req/516442

  • Published:

    8 days ago

  • Expiry date:

    2019-10-06

  • Startdate:

    21/10/2019 15:44:12

Customer Service Consultant, Wescot, Glasgow, Up to £19,120. + increase after probation

Not just any Call Centre
If you ever dreamed of working as a customer service representative at the heart of Glasgow's city centre, then Wescot is the place for you.
We work in a really modern building just a short walk from Glasgow Central station, conveniently situated next to some of the best cafés, restaurants and gyms this vibrant city has to offer. We also have a great breakout area, and onsite training facilities.

Wescot makes a difference. So can you.
We're all about delivering an excellent employee experience. We pride ourselves on continuously recognising and rewarding the performance of our customer service representatives. We have a strong emphasis on training and development to ensure that you always have the support you need when you first start with us, and a clear avenue in which to progress on a professional level.

Here are just a few of the perks you can expect from your job at Wescot:
* A choice of shift patterns - There's something to suit everyone
* Retail discount scheme - Treat yourself to a shopping spree at over 100 high street shops for a fraction of the price
* Performance reward of up to £2k If you're prepared to work hard, you'll reap the rewards
* Private medical insurance

Making a difference is challenging and rewarding
You'll be talking to customers who have fallen into arrears with their credit agreements. It's all about meaningful conversations; understanding their circumstances and agreeing the best repayment solution for them.

No previous experience needed
Perhaps you've worked in retail or fancy a change from the long hours in hospitality? If you can relate to our customers and be committed to helping them, then we would love to hear from you.

Do you still need convincing? If so, hear a word from one of our employees about what it's like to work for Wescot…

A wonderful place to work
"I have worked at Wescot for 4 years, it is a friendly, professional and supportive environment. I have progressed from agent to team leader, which was all supported and encouraged by my managers when they saw my potential. My understanding of a totally different business sector (I came from retail!) has advanced no end and that's all due to the excellent training Wescot provides."

Sarah - Wescot Team Leader and loving it.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.