Job Title: Customer Service Advisor
Job Salary £20,000
Job Hours: Monday - Friday
Job Location: Trafford
Marketing Leading Business!!
Start a new and exciting career working for a rapidly expanding business working at their state of the art site with fantastic facilities!
As a Customer Service Advisor we are looking for an individual who is passionate about delivering exceptional customer service whilst providing the best possible service. As this role is phone based, you will need to be an excellent communicator. This role is a complex and varied role, providing a great opportunity for someone looking to enhance their skills further. Your day to day responsibilities will include:
- Dealing with existing customers to discuss additional services by request
- Gaining an understanding of their needs through effective questioning
- Discussing the best option for the customer
- Delivering a high level of service on every call
- Meeting all agreed targets and KPI's
- Great attention to detail
Our client is based in Manchester, a market leader, are a well established company who are recognised for delivering a high level of service to their customers. If you want to join a company that is passionate about its customers and really looks after their staff then this is the role for you.
For the position of Customer Service Advisor we are looking for the following experience:
- Previous experience in a customer focused environment
- Ideally phone based customer service experience
- Ability to work in a fast paced environment
- Excellent communication skills
The package for the position of Customer Service Advisor is:
- Starting salary £20,000
- Free parking
- 23 days holiday
- Reward Scheme
- Excellent career development programmes
If you feel you have the drive and ambition to be successful in this role please apply immediately via the link
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.