Customer Service Advisor

  • Location:

    Kingston Upon Hull, East Riding of Yorkshire

  • Sector:

    Call & Contact Centre

  • Job type:

    Full Time

  • Salary:

    Up to £19120.30 per annum + Competency bonus, 31 days holiday

  • Contact:

    Faith Hay

  • Contact email:

    Faith.Hay@search.co.uk

  • Job ref:

    Req/514401

  • Published:

    5 months ago

  • Expiry date:

    2019-04-12

  • Startdate:

    25/03/2019 and 15/04/2019

Customer Service Advisor, Hull, £19,100 plus increase after probation

Have you lost your customer service mojo? Fed up of the same routine day in day out? Feel like your career is missing a purpose? A change can be as good as a rest so let us help you reclaim that spring in your step.

Join a company whose mission is to make life easier for people, where solving customer problems is more than just checking a balance or ordering a product.

Customer service jobs don't come better than this. First off, the offices are lovely and you'll be working in historic area of The Maltings.

Secondly, they work hard to maintain their reputation as a local employer of choice, with a generous benefits package that far exceeds what's on offer in other organisations round about.

  • 32 days holiday rising to 34 days at 3 years service, and 36 days after 8 years service (inclusive of your bank holidays)
  • Discounts at over 100 high street retailers
  • Private medical insurance
  • Long service awards
  • Retail voucher rewards for going the extra mile
  • Opportunities to study for a Modern Apprenticeship
  • State of the art recreation facilities including free wifi

Getting your customer service mojo back

In this customer service job, you'll be having conversations that really matter. You'll be talking to people who have real problems, those who are experiencing financial difficulties and need your help to get things back on track.

We are working towards April start dates and there are a range of different shift patterns available to suit your lifestyle.

What you'll need

If you haven't worked in a call centre before it really doesn't matter. What's more important is that you can deal with people; listen, empathise and advise, whether that be through prior customer service experience in retail, hospitality or an office environment. The comprehensive training will teach you the rest.

One last thing…you'll need to pass a credit check, basic Disclosure Scotland and fraud checks.

So what are you waiting for? Apply today and take that first step to getting your customer service mojo back. We'd love to hear from you.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.