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about 1 month ago
Would you like to work for a financial services organisation that is known and respected across Europe? Do you like working from home but also enjoy trips to the office? Would you like the opportunity to earn a generous salary and great benefits scheme? I have the position for you…
I'm hiring for customer service advisors based in Leeds! As a customer service advisor you will be:
* Handling both inbound and outbound calls from customers
* Helping customers find solution which is unique to them
* Communicating with customers via various channels, e.g. email and live chat
* Working towards KPI's
* Setting up payment plans
* Handling calls of a potentially sensitive nature
What am I looking for?
* Previous experience in a collections/debt management role
* Great telephone manner
* The ability to show empathy to customers
* Experience dealing with vulnerable customers
So, what's in it for you?
* Salary of £25-28K dependent on experience
* Discretionary bonus
* 28 days holiday
* Hybrid working
* Free on site parking
* Excellent benefits package
* IT provided
* Two shift patterns to suit you
Please click "apply now"!
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