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Customer Service Advisor

  • Location:

    Leeds

  • Sector:

    Call & Contact Centre

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Rachel Porteous

  • Contact email:

    Rachel.Porteous@search.co.uk

  • Job ref:

    Req/602677

  • Published:

    about 1 month ago

  • Expiry date:

    2022-05-19

  • Start date:

    19/04/2022 09:31:39

Would you like to work for one of the UK's leading tiling retailers with over 80 stores and a large online presence? Do you enjoy Customer Service but would like to work in a lively office environment rather than a "contact centre"? I'm hiring for a Customer Service Advisor with a passion for home improvements based in North Leeds!

As a Customer Service Advisor you will be:

* Responding to general enquiries via calls, email and webchat
* Providing responses on the Q&A section of the company website
* Providing support for retail stores and assisting with any queries
* Providing customers with order updates

The working hours for this role are Monday-Friday between the hours of 8am-5pm (some evening and weekend work may be required in the future in line with business needs). You will be paid an annual salary of £20K (rising to £22K after a successful probation period) plus bonus.

What do I need from you?

* Previous experience in a telephone based customer service role
* Excellent telephone manner
* Great communication skills
* A great work ethic
* The ability to work independently and as part of a team
* IT literate

If you are interested in this position, please click apply now!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.