Customer Service Advisor Nightshift

  • Location:

    Edinburgh, Scotland

  • Sector:

    Call & Contact Centre

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Fiona Preston

  • Contact email:

    fiona.preston@search.co.uk

  • Job ref:

    Req/508999

  • Published:

    3 months ago

  • Expiry date:

    2019-03-13

  • Startdate:

    March 2019

Customer Service Advisor - Nightshift

£22,000 per annum + Amazing Benefits

Our Client is one of the biggest online travel agencies in the world and is currently looking for exceptional people to join them! This is a fantastic opportunity for a passionate and experienced individual. It is based in Edinburgh city centre in comfortable and modern offices, and you will be surrounded by friendly and supportive colleagues and managers; this is an ideal place to be!

The role will be varied, but will predominantly involve you handling inbound Customer Care enquiries. It will be your responsibility to deliver excellent service; you will also use other methods of communication such as inbound calls, e-mail and live chat to ensure the customers receive exceptional service.

We are looking for candidates who are:

  • Fluent in English both spoken and written
  • Confident using all Microsoft packages
  • Passion for travel
  • Ability to work night shifts and weekends
  • Monday to Sunday, 5 days out of 7, 40 hours per week, 11pm to 7am

This role is a golden opportunity for someone who has exceptional communications skills, the drive and commitment to do amazingly well and progress in a multilingual environment. You will get the support and training to ensure your product knowledge becomes second to none and the opportunity to develop your career within the company.

If you have all the above, please email me your CV today!

*You must be able to pass background checks*

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.