Customer Service Administrator

  • Northwich
  • Monday to Friday (8:30am - 5pm)
  • Salary - £25,000 per annum
  • Full time, Permanent Contract

Your new company

My client is looking for a dynamic and experienced Customer Service Administrator / Sales Support to join their busy and fast paced team due to growth. This is an exciting opportunity to become a part of an experienced team within an international organisation.

The position is based in Northwich and offers Monday to Friday working hours.

Your new role

The main purpose of your role is to manage sales orders from receipt to delivery whilst ensuring excellent customer service is delivered at all times. Key duties will include: handling customer queries, managing order processing, liaising with Sales Managers and communicating with other internal departments. You will also be expected to complete any other ad-hoc administration tasks as well as building relationships and keeping up to date with any new product information.

What you'll need to succeed

You must have previous experience processing orders and managing customer accounts. Relationship building and client care is key for this role so you will be able to demonstrate this in a previous position. You will be self motivated and be able to use your own initiative as well as being systems savvy and able to pick up new systems quickly.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Key words: customer service; administration; sales; manufacturing; sales order processing; sales admin; inbound

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