Customer Service Administrator

I am recruiting for a Customer Service Administrator to join a UK based distribution company in Halifax.

The role of a Customer Service Administrator will be to be the first point of contact for all key accounts within the business. You will be receiving inbound calls an emails from customers, you will be placing new orders, scheduling repairs and maintenance but also responding to general enquiries.

With a salary of £21,000 Per Annum you will also benefit from 34 days annual leave, hybrid working, free on site parking and healthcare cash plan!

Responsibilities -
* Receiving Inbound calls & emails from Key Accounts
* Taking new orders and processing them on internal systems
* Scheduling maintenance and repairs to be carried out on products
* Dealing with general enquiries & complaints offering resolutions
* Updating customers at each stage of the repair an order process
* Producing reports using various internal systems for management

What are we looking for -
* Previous experience in Customer Service or Administration
* Strong IT Skills including Microsoft Office Packages
* Be able to remain resilient and motivated at all times
* Strong communication skills over the telephone and emails
* And be able to show empathy to customers

Benefits -
* A basic salary of up to £21,000 Per Annum
* 34 days annual leave which accrues with service
* Free on site parking
* Hybrid working (Must be able to commute to Halifax regularly)
* Bike to work schemes and health care plans
* And much more.

Click apply today to find out more!

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