facebook

Customer Service

  • Location:

    Sheffield

  • Sector:

    Call & Contact Centre

  • Job type:

    Temporary

  • Salary:

    Up to £10.55 per hour + hybrid working

  • Contact:

    Rachel Taylor

  • Contact email:

    rachel.taylor@search.co.uk

  • Job ref:

    Req/607791

  • Published:

    about 1 month ago

  • Expiry date:

    2022-07-29

  • Start date:

    18/07/2022

Customer Service Advisor
6 month temporary - permanent - 18th July - £10.55ph
36 hours per week and must be fully flexible - Hybrid working!
Free travel to work!

* Looking to kick-start your career with a competitive salary?
* Do you love working with people?
* Do you enjoy delivering excellent customer service?
* Do you like resolving problems and coming up with solutions?
* Do you enjoy working in a fast-paced environment?
* Would you prefer to work in a friendly and informal office environment?

As Customer Service advisor you will effectively and professionally resolve customers enquiries within a timely manner and ensure the best service is provided to all customers.

Duties will include:
* Keeping customers up to date via live chat and email
* Supporting and providing customers with travel advise
* Processing refunds
* Handling and accurately recording complaints
* Assisting with bookings
* General administration duties

What we are looking for:
* Customer service experience within any environment but preferably contact centre
* The ability to empathise with customers
* Excellent administration skills
* A calm and positive approach to all situations
* Somebody who is reliable and able to work under pressure
* The ability to work a fixed shift pattern between the hours of 6am & 11pm
* Excellent communication skills verbally and written

If this sounds like you then do not hesitate! APPLY NOW

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age