German Speaking Customer Service

  • Location:

    Edinburgh

  • Sector:

    Call & Contact Centre

  • Job type:

    Temporary

  • Salary:

    £9.62 - £9.86 per hour

  • Contact:

    Bilal Oussellam

  • Contact email:

    bilal.oussellam@search.co.uk

  • Job ref:

    Req/524004

  • Published:

    about 1 month ago

  • Expiry date:

    2019-10-12

  • Startdate:

    16/05/2019 09:56:13

German Speaking Customer Service
Edinburgh (Newbridge)

Temp project that could lead to future opportunities with our logistics client. The hours for this role will be 40 hours per week, Monday to Friday, and your shift pattern can vary from anytime between 8am-6pm.

Duties and responsibilities;

  • Provide an industry leading customer service demonstrating a strong customer focus with both internal and external customers.
  • Work with logistics and customer service team to contact customers to confirm requirements and arrange for a suitable delivery time.
  • Deal with all incoming delivery queries from internal and external customers and ensure we deliver on commitments made.
  • Resolve any other customer queries efficiently and effectively.
  • Liaise with commercial team to resolve any customer complaints swiftly and effectively.


You must be able to pass a disclosure check and be available for an interview.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age