Customer Renewals Advisor

  • Location:

    Manchester, Greater Manchester

  • Sector:

    Call & Contact Centre

  • Job type:

    Permanent

  • Salary:

    Excellent benefits

  • Contact:

    Kyle Smith

  • Contact email:

    kyle.smith@search.co.uk

  • Job ref:

    Req/548528

  • Published:

    3 days ago

  • Expiry date:

    2020-02-15

  • Startdate:

    ASAP

Renewals Advisor
Manchester
£21k
£25k OTE
Mon - Fri

Are you an experienced renewals advisor with an understanding of everything FCA.

We are looking for customer focused renewals advisors to join our team in Manchester City Centre.

Our company works on behalf of some of the most recognised brands in the automobile worlds and we take pride in the service we provide on their behalf.

The Renewals Advisor role offers amazing benefits including:

* Basic of £21k
* Fantastic City Centre offices
* Regular social events
* Great working environment
* Fantastic holiday allowance

The Ideal Renewals Advisor will have the following:

* A natural people person with the ability to build rapport
* An articulate communicator who can manage customers expectations and drive results
* Organised and able to prioritise workload in an efficient way
* Punctual and reliable with a can do attitude
* An understanding of FCA regulated sales
* Working to targets and KPIS in an office/call centre environment

The Renewals Advisor role will involve:

* Provide outstanding customer service and product knowledge on ever customer interaction
* Establish customers needs to identify suitable products and services
* Aiming to achieve personal targets at all times through the service provided
* Working in a compliant way on every call and updating systems accurately
* Supporting team to deliver results and share successful techniques

If this sounds like an opportunity for you then please apply today with an up to date CV


KEY WORDS: manchester, manchester city, manchester city centre, city of manchester, customer service, cross sell, up-sell, sales, customer service advisor, customer service agent, customer services, manchester, customer service executive, customer service manchester, inbound customer service, inbound customer service Manchester, inbound manchester, inbound customer service advisor manchester, inbound customer service agent manchester

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.