Customer Relationship Executive

  • Location:

    Glenrothes, Fife

  • Sector:

    Call Centre

  • Job type:

    Permanent

  • Salary:

    £19000 - £20000 per annum

  • Contact:

    Isabel Muller

  • Contact email:

    isabel.muller@search.co.uk

  • Job ref:

    Req/562304

  • Published:

    8 days ago

  • Expiry date:

    2020-10-18

  • Start date:

    ASAP

If you're set for your next career challenge as a Customer Relationship Executive earning up to £20,000 a year, this Glenrothes-based role could be for you. You'll be working as part of a busy sales team in a fast-paced, energising environment in the Network Solutions department.

Earning a salary of £18k to £20k p/a the successful Customer Service Rep will need excellent communication skills and be passionate about delivering exceptional customer service.

If you'd been working as a Glenrothes-based Customer Service Advisor in this company last week, you might have:

  • Spoken to a variety of customers
  • Reviewed and processed customer orders, acknowledging orders within agreed timescales
  • Monitored customer orders each day
  • Liaised with the Finance team to resolve credit queries

You will also be processing customer complaints, acting as the interface between customers and the teams who will resolve the issue. Maintaining the customer database will also be part of your day-to-day operations.

You'll have excellent customer service experience from previous customer service jobs - perhaps as a Customer Service Agent, Account Manager or Sales Administrator. An HNC in an administrative discipline would be an advantage.

In return, you can expect to benefit from an excellent salary and benefits package and an inclusive and collaborative working culture.

If this sounds like the career move for you, please apply for this Customer Relationship Executive job in Glenrothes.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.