Job title: Customer Care Specialist
Hours: 09:00 - 17:30 (Early finish on a Friday!)
Are you looking to work for a well established business who truly cares about their staff?
Would you like to work for a company with excellent progression and self development opportunities?
Do you have experience providing an excellent customer service?
If so I may have the perfect role for you! I am currently working with one of my favourite clients; a well established Telecommunications business, Hove based who have one of the best reputations within the business communications industry. They are currently looking to recruit a number of Customer Care Specialists to their team!
Very social office who like to see themselves as a family rather than a business, plenty of social nights out as well as weekend activities. Excellent benefits package on offer which can be explained over the phone.
You will be joining an existing team of 11 people managing the businesses client's mobile and fixed line transfers and the associated administration, which includes mobile phone repairs, contract completion, customer queries on their handsets and mobile phone accounts and bills.
The role is highly varied, challenging, requires you take on early responsibility and to be hard working, energised and efficient by nature. There is plenty of telephone work, emailing, interaction with clients and colleagues. Team work is essential as well as the ability to work independently.
This is a fantastic opportunity to work for an ambitious and supportive company that has a real family feel. The opportunities are huge for someone with determination, excellent people skills combined with the ability to persuade. You must be a team player ideally with experience in a high level customer service field.
If this role sounds like the right step in your career then click apply!
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