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Customer Account Handler

  • Location:

    Leeds

  • Sector:

    Call & Contact Centre

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Rachel Porteous

  • Contact email:

    Rachel.Porteous@search.co.uk

  • Job ref:

    Req/603103

  • Published:

    about 1 month ago

  • Expiry date:

    2022-05-22

  • Start date:

    ASAP

Would you like to work for a global company? I'm hiring for a Customer Account Handler based in the outskirts of Leeds City Centre for a business which specialise in high end lighting and trade products.

As a Customer Account Handler you will be processing customer orders, arranging shopping and raising invoices within agreed SLA's You will also be responding to general customer enquiries and liaising with the sales team to support business development.

What else will you be doing?

* Handling inbound phone calls
* Responding to customer emails
* Dealing with order enquiries
* Processing sales orders
* Liaising with other departments within the business
* Organising and processing returns
* General administration tasks

What do I need from you?

* Exceptional customer service skills
* Strong Microsoft Excel skills (v look up)
* Excellent communication skills (both written and verbal)
* Enthusiastic when working as part of a team

What's in it for you?

* Sociable working hours - Monday-Friday between 8am and 5pm
* An annual salary of £21K
* 25 days holiday plus bank holidays
* Company pension scheme

If you would like to apply for this role, please click apply now!

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