Search Consultancy is currently recruiting for a Credit Controller to join a fantastic organisation for a 12 month FTC.
My Client is one of the largest LPG supplier in the UK and has over 30 years' experience providing alternative energy solutions to domestic and commercial customers.
Purpose of Position;
Reporting to the Credit Control Team Leader and based in our Head Office in Leicester, the purpose of this role is to collect overdue debt in a professional and timely manner from both commercial and domestic customers.
Responsibility for a portfolio of accounts and focusing on collectible debt to meet cash targets
Authorising release of orders where credit limits have been exceeded or accounts have been placed "on stop" (in accordance with pre-determined guidelines)
Requesting credit limit increases where appropriate
Taking ownership of queries raised and liaise with other departments to resolve
Weekly account reconciliations to minimize unallocated cash
Completing tasks in a timely manner in accordance with set deadlines
Placing accounts on stop and referring accounts for legal collection where viable
Covering for colleagues during periods of absence
Occasional Saturday working may be required in winter months on a rota basis
What do we want from you?
Experience in dealing with commercial/domestic personal debt
Excellent customer service, time management and telephone skills
Experience of dealing with a high volume of customer accounts and associated call volume
Numerate and able to work with formulae
Strong negotiator and query resolution ability
Proficient in MS Outlook, Word & Excel
Team player and target driven
Ability to communicate effectively (verbal & written)
5 GCSE's (A* to C) including Maths & English
Credit control experience in a high incoming telephone call environment
To find out more about this position apply via the link and a Consultant will be in touch shortly.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age