Credit Control

  • Location:

    Glasgow, Scotland

  • Sector:

    Accountancy & Finance

  • Job type:

    Contract

  • Salary:

    Negotiable

  • Contact:

    Lyle McLaughlin

  • Contact email:

    lyle.mclaughlin@search.co.uk

  • Job ref:

    Req/533783

  • Published:

    5 days ago

  • Duration:

    4 Months

  • Expiry date:

    2019-08-14

  • Startdate:

    ASAP

Brilliant opportunity for a senior credit controller to join an established organisation in Glasgow City Centre! Monday to Friday 9am-5pm and occasionally covering 10am-6pm!

You will liaise with customers regarding all areas of premium and collections queries. You will also provide accurate and timely maintenance of customer information and provide invoices to customers frequently.

What is involved:

  • Ensure prompt and accurate cash allocation of both manual and automated processes
  • Queries relating to premiums including eligibility, policy changes and cancellations
  • Ensure outstanding premiums are being communicated to customers promptly and cases are being managed correctly
  • Eliminate single dependencies
  • Identify systems issues and ensure they are being actively worked on
  • Documents are sent to customers according to requirements
  • Control cancellations, refunds and chargeebacks
  • Liaise with complaints team
  • Check the teams daily MI is up to date and accurate support is provided to premium queries

Experience:

  • 2 years experience in a similar role
  • Customer service background
  • Experience of working as part of a team

For more information please contact lyle.mclaughlin@search.co.uk // 0141 272 7733

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age