Contract Support Administrator

  • Location:

    London, England

  • Sector:

    Construction & Property, Office Services

  • Job type:

    Full Time

  • Salary:

    Up to £25000.00 per annum

  • Contact:

    Camilla Ball

  • Contact email:

    Camilla.Ball@search.co.uk

  • Job ref:

    Req/549790

  • Published:

    5 months ago

  • Expiry date:

    2020-02-27

  • Start date:

    28/01/2020 10:22:11

Contract Support Administrator - £25,000 - London

A Leading facility services company is looking for a Contract Support Administrator to join their team on a permanent basis. The hours will be full-time and the main purpose of the role is to provide high quality, professional administrative support to the business. The Duties are as follows:

* Reporting any absences/lateness of engineers to the Contract Manager
* Deal with call outs and overnight issue's and ensure completion of job and relay updates to customers and Contract Manager
* Manage call out rota's and weekend works
* Raise new calls through the ABM portal in accordance with SLA's
* Raise quotes from customers with accompanying purchase orders, ensuring the required labour is allocated
* Book engineers onto site by liaising with Customers
* Plan engineer's jobs for the following days' work, communicating this to relevant parties
* Assign subcontractors and provide confirmation of their attendance to site
* Ensure all job updates are relayed clearly back to the customer, through liaison with engineers
* Updates on web portals
* Review WIP and follow-ups on a weekly basis
* Prepare all monthly customer valuations and site / customer specific invoicing schedules
* Prepare reports of completed jobs as 'ready to invoice', and send in correct format to billing clerks
* Review PPMs, assign and book in with customers for site access (with relevant subcontractor liaison)
* Answer switchboard calls and respond to general queries in a timely manner
* Provide administrative cover during absences and break periods (incl external site based admin)
* Experience on FM CAFM Systems

Desired Traits:

* Adaptable
* Reliable
* Focussed
* Take Ownership
* Work well with all stakeholders

What you will get:

* 25 days holiday as standard + stats
* Pension scheme
* Free Parking included
* £25,000 per annum

If you interested in the position then click apply! Or contact Camilla at the Search office in Brighton.
 

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