Contract Support Administrator

  • Location:

    London, England

  • Sector:

    Construction & Property, Office Services

  • Job type:

    Full Time

  • Salary:

    Up to £25000.00 per annum

  • Contact:

    Camilla Ball

  • Contact email:

  • Job ref:


  • Published:

    5 months ago

  • Expiry date:


  • Start date:

    28/01/2020 10:22:11

Contract Support Administrator - £25,000 - London

A Leading facility services company is looking for a Contract Support Administrator to join their team on a permanent basis. The hours will be full-time and the main purpose of the role is to provide high quality, professional administrative support to the business. The Duties are as follows:

* Reporting any absences/lateness of engineers to the Contract Manager
* Deal with call outs and overnight issue's and ensure completion of job and relay updates to customers and Contract Manager
* Manage call out rota's and weekend works
* Raise new calls through the ABM portal in accordance with SLA's
* Raise quotes from customers with accompanying purchase orders, ensuring the required labour is allocated
* Book engineers onto site by liaising with Customers
* Plan engineer's jobs for the following days' work, communicating this to relevant parties
* Assign subcontractors and provide confirmation of their attendance to site
* Ensure all job updates are relayed clearly back to the customer, through liaison with engineers
* Updates on web portals
* Review WIP and follow-ups on a weekly basis
* Prepare all monthly customer valuations and site / customer specific invoicing schedules
* Prepare reports of completed jobs as 'ready to invoice', and send in correct format to billing clerks
* Review PPMs, assign and book in with customers for site access (with relevant subcontractor liaison)
* Answer switchboard calls and respond to general queries in a timely manner
* Provide administrative cover during absences and break periods (incl external site based admin)
* Experience on FM CAFM Systems

Desired Traits:

* Adaptable
* Reliable
* Focussed
* Take Ownership
* Work well with all stakeholders

What you will get:

* 25 days holiday as standard + stats
* Pension scheme
* Free Parking included
* £25,000 per annum

If you interested in the position then click apply! Or contact Camilla at the Search office in Brighton.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.