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Up to £25000.00 per annum + OTE £25,000
about 1 month ago
Job Title - Contact Centre Team Manager - E-Commerce
Job Salary - £25,000
Job Location - Manchester
Job hours - Between 8:30 - 5:30 Monday to Friday (40 hours per week)
Marketing leading and expanding e-commerce business!!
We are looking for an experienced Contact Centre Team Manager to join a market leading e-commerce business in Manchester.
As a Contact Centre Team Manager you'll manage the performance of a small team of Customer Service Agents and work as part of a team to coordinate productivity and achieve expected standards for our client.
You'll be responsible for conducting regular performance reviews, team meetings and coaching sessions to maintain high performance levels. Working closely with your colleagues you'll ensure call and compliance standards are achieved. Your team will be specialists in providing an optimum customer experience quickly bringing all queries and complaints to a quick resolve.
The package for Contact Centre Team Manager:
The job for Contact Centre Team Manager:
The Candidate for Contact Centre Team Manager:
We are looking for hard working; career driven candidates that have the ability engage with team and deliver a high level service.
Initial basic of up to £25,000 + benefits
If you feel you have the drive and ambition to be successful in this role please apply immediately
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.