Complaints Handler

  • Location:

    Manchester, Greater Manchester

  • Sector:

    Call Centre

  • Job type:

    Full Time

  • Salary:

    £24000.00 - £28000.00 per annum + pension, bonus

  • Contact:

    Leanne Bell

  • Contact email:

    leanne.bell@search.co.uk

  • Job ref:

    Req/552993

  • Published:

    4 months ago

  • Expiry date:

    2020-03-29

  • Start date:

    28/02/2020 11:23:23

Job Title: Complaints Handler

Job Location: Manchester City Centre

Job Salary: £25,000, OTE £27,000

Job Hours: Monday to Friday office hours



Looking for a new Complaints Handler role based in Manchester City Centre?

Want to be part of a brand new Complaints Handler team, in a state of the art office in Manchester?

Are you an experienced Complaints Handler looking for a new job with fantastic career prospects?


The package:

A salary of £26,000 plus a performance related bonus
Up to 37 days holiday per year
A free rooftop bar with panoramic views of the city - perfect for those Friday after work drinks!
Break out areas with pool tables and games consoles
Free onsite gym
Subsidised canteen
A brand new state of the art office in Manchester City Centre
No weekend work
The opportunity to grow with the business


We are currently looking for talented Complaints Handler to work within a fast paced environment right in the heart of Manchester and we need an experienced individual to join the new team!

In the role you be responsible for dealing with complaints from existing customers of a market leading stocks and shares business who have recently re-located their flagship office to Manchester City Centre!

You will see any complaint through from birth to resolution whilst delivering exceptional customer service along the way.

This is a great opportunity to be a part of their Manchester expansion and career progression is genuinely attainable within this opportunity!


For the role, we require:

Complaints handler experience in a call centre environment
The ability to deal with a large number of complaints
Someone highly motivated and able to work under pressure
A person with a positive attitude, and outgoing personality


Please apply with your CV for immediate consideration

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.