Complaints Handler

  • Location:

    Manchester, Greater Manchester

  • Sector:

    Call Centre

  • Job type:

    Full Time

  • Salary:

    no weekends

  • Contact:

    Anna Wildman

  • Contact email:

    anna.wildman@search.co.uk

  • Job ref:

    Req/550706

  • Published:

    5 months ago

  • Expiry date:

    2020-03-06

  • Start date:

    05/02/2020 11:57:50

Job Title: Complaints Handler
Job Location: Manchester City Centre
Job Salary: £25,000 - £26,000

Want to be part of a brand new complaints team, in a state of the art office in Manchester?
Looking for a new job with fantastic career prospects?

We are currently looking for talented Inbound Complaints Handlers to work within a fast paced environment right in the heart of Manchester, and we need experienced individuals to join the new team!

The package:

A salary of up to £26,000
Excellent Holiday package
Break out areas
A brand new state of the art office in Manchester City Centre
No weekend work
The opportunity to grow with the business

In the role you be responsible for dealing with customers of a market leading financial services provider. You will be dealing with any complaints and queries in a timely and efficient manner with the aim of providing a first time resolution.

This is a great opportunity to be a part of their Manchester expansion and career progression is genuinely attainable within this opportunity!

For the role, we require:

* Previous experience in a complaints based role
* You must have experience managing complaints from initial point of contact through to resolution
* The ability to deal with complaints and handle difficult conversations
* A person with a positive attitude, and outgoing personality
* Experience within a financially regulated environment is necessary

Please apply with your CV for immediate consideration!!

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Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.