Collections Agent / Customer Service

  • Location:

    Glasgow, Scotland

  • Sector:

    Call & Contact Centre

  • Job type:

    Full Time

  • Salary:

    Up to £17800.00 per annum + uncapped comission

  • Contact:

    Cassie Kelly

  • Contact email:


  • Job ref:


  • Published:

    about 2 months ago

  • Expiry date:


  • Start date:


If you are looking to start a career in finance look no further, I have a fantastic opportunity for you!

I am recruiting for a Collections Agent to work with one of my clients based in Glasgow city centre! With a beautiful office based in the heart of the city my client offers continual learning and development in your role, a friendly office and fantastic working environment!

Candidates with previous collections experience or experience of delivering fantastic customer service in a call centre environment will succeed in this role. If you are looking to join a growing successful business this role is for you!

Working with an enthusiastic, energetic team your day would include:

  • Calling your customers in relation to outstanding taxes
  • Constantly putting your customers first!
  • Having empathy, compassion and understanding with your customer
  • Working with your customer in order to get the right repayment plan for them
  • Proactively identifying the best solutions for your customer
  • Working to FCA regulations and standards

Skills and experience required:

  • Call centre working experience
  • Excellent computer skills and experience with adapting to bespoke systems
  • Natural empathy and great customer service skills
  • Professional written and verbal communication skills
  • Confident when speaking to people on the phone

The offer …

  • Basic salary of £17,800!
  • Uncapped bonus potential!
  • Working Monday - Friday 9-5
  • Subsidised gym membership
  • Generous pension scheme
  • 5 weeks annual leave+5 statutory days
  • Training and genuine career opportunities!

Apply today!!

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