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Collections Agent / Customer Service

  • Location:

    Glasgow, Scotland

  • Sector:

    Call & Contact Centre

  • Job type:

    Full Time

  • Salary:

    Up to £17800.00 per annum + uncapped comission

  • Contact:

    Cassie Kelly

  • Contact email:

    Cassie.Kelly@search.co.uk

  • Job ref:

    Req/583481

  • Published:

    about 2 months ago

  • Expiry date:

    2021-09-05

  • Start date:

    ASAP

If you are looking to start a career in finance look no further, I have a fantastic opportunity for you!

I am recruiting for a Collections Agent to work with one of my clients based in Glasgow city centre! With a beautiful office based in the heart of the city my client offers continual learning and development in your role, a friendly office and fantastic working environment!

Candidates with previous collections experience or experience of delivering fantastic customer service in a call centre environment will succeed in this role. If you are looking to join a growing successful business this role is for you!

Working with an enthusiastic, energetic team your day would include:

  • Calling your customers in relation to outstanding taxes
  • Constantly putting your customers first!
  • Having empathy, compassion and understanding with your customer
  • Working with your customer in order to get the right repayment plan for them
  • Proactively identifying the best solutions for your customer
  • Working to FCA regulations and standards

Skills and experience required:

  • Call centre working experience
  • Excellent computer skills and experience with adapting to bespoke systems
  • Natural empathy and great customer service skills
  • Professional written and verbal communication skills
  • Confident when speaking to people on the phone

The offer …

  • Basic salary of £17,800!
  • Uncapped bonus potential!
  • Working Monday - Friday 9-5
  • Subsidised gym membership
  • Generous pension scheme
  • 5 weeks annual leave+5 statutory days
  • Training and genuine career opportunities!

Apply today!!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.