Collections/Credit Control Agent

  • Location:

    Bury, Greater Manchester

  • Sector:

    Call & Contact Centre, Financial Services

  • Job type:


  • Salary:

    Excellent benefits

  • Contact:

    Thomas McConkey

  • Contact email:


  • Job ref:


  • Published:

    5 months ago

  • Expiry date:


  • Start date:


We're on the lookout for front line Collections/Credit Control Agents

If you're committed to delivering excellent customer service and value working for a well-known, reputable brand, this role as a Collections Advisor role in Bury, is an unmissable opportunity. You'll receive a salary of up to £21,000 alongside fantastic benefits to boost your income and lifestyle. Recruitment processes have been adapted and will now take place on phone/video call. Start dates are planned in July for homeworkers until such as time as we can work from their office in Bury.

Your Collections and customer service Advisor perks:

  • A salary of up to £21,000.
  • Yearly bonuses.
  • Up to 37 days holiday per year and break out areas with pool tables and games consoles.

The Collections and CS role only covers Monday to Friday, so no weekend work is required :) As a Collections and Customer Service Advisor for our inclusive and collaborative client, you will be expected to arrive highly motivated every day, looking to make a difference in people's lives by delivering outstanding customer service.

This Collections and Customer Service role will involve speaking to customers answering any queries on their accounts, chasing payments and setting up payment plans for customers alongside supporting other departments, including the sales and credit control teams. As most communication is done via phone, the ideal candidate will have excellent communication skill and a confident phone manner. Earning up to £20,000 you'll be based in Bury or live within a commutable distance.

Your Collections and Customer Service Advisor expertise:

  • You'll be confident using in-house computer systems, email and Excel.
  • You'll have some experience in Credit Control or Collections
  • You'll be a fantastic, natural listener and communicator, the kind of person who can empathise with a customer, understand what they want and work out what to do next.

To apply for this excellent opportunity as a Collections and Customer Service Adviser earning £20,000 in Bury, please apply today with an up-to-date CV.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.