Collections Advisor

  • Location:

    Manchester, Greater Manchester

  • Sector:

    Call & Contact Centre

  • Job type:

    Permanent

  • Salary:

    Uncapped Commission

  • Contact:

    Tom Thorne

  • Contact email:

    Tom.Thorne@search.co.uk

  • Job ref:

    Req/529461

  • Published:

    about 2 months ago

  • Expiry date:

    2019-08-04

  • Startdate:

    ASAP

Collections Advisor
Manchester
Up to £24,000,
OTE £40,00 - Uncapped Commission

This is an exciting opportunity to join an award winning company who are going through an exciting journey and are on the look out for hard working, driven and money motivated individuals to join the team.

As an Collections Advisor you will receive:


  • A salary of up to £24,000
    * An uncapped commission structure with a realistic OTE of £40,000
    * 22 days per year holiday PLUS bank holidays
    * Amazing offices with fresh fruit daily
    * Discounted on site parking
    * Amazing progression opportunities
    * Various staff events and parties throughout the year

The Collections Advisor role will involve:


  • Confidently able to go through I & E and find suitable solutions for the customers
    * Strategically plan day to ensure that all leads are follow up and existing accounts to ensure all opportunities are maximised
    * Effectively manage accounts providing un rivalled product knowledge so the customer journey is always smooth and effective
    * Set up payment plans and thoroughly explain each step to the customer

    As a Collections Agent you must be comfortable managing your time effectively dealing with large volumes of calls and staying calm under pressure.


You must be comfortable working towards KPI's and going the extra mile for the customers.

What is required from the Collections Advisors based in Manchester?


  • A personable and bright persona is necessary
    * Call centre experience ideally in an FCA regulated environment
    * A positive and outgoing personality and drive to succeed
    * A motivated person who is passionate about customer service and sales
    * The ability to work towards KPI's and targets

Does this sound like your ideal role? Please apply below for immediate consideration!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.