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Customer service - Collections

  • Location:

    Accrington, Lancashire

  • Sector:

    Call & Contact Centre

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Tom Halsall

  • Contact email:

    tom.halsall@search.co.uk

  • Job ref:

    Req/562557

  • Published:

    about 1 month ago

  • Expiry date:

    2020-10-18

  • Start date:

    17/09/2020 10:08:42

Search are working with a leading organisation based in Accrington. The business is currently going through a period of growth due to fantastic success over the last few years and due to this they have created a number of brand new job opportunities for customer service collections advisers to join the organisation.

Salary: £17'860 per annum plus amazing benefits (Large savings on products)
Location: Accrington

Rota'd 4 week shift pattern working between Monday & Saturday (Latest finish time during the week is 8pm and 4pm on a Saturday)

Job involves:

* Responsible for reviewing accounts and contacting customers who have missed payments
* Build rapport with customers providing empathy and compassion in a professional manner.
* Speaking with customers offering support.

To apply:
* Previous Collections / Debt management experience
* Excellent customer service skills
* Experience of working and delivering in a regulated environment

If you'd like to join a fast growing, well established organisation that offers excellent benefits apply online today!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.