Customer Collections Advisor

  • Location:

    Leeds, West Yorkshire

  • Sector:

    Call Centre

  • Job type:

    Full Time

  • Salary:

    £17500.00 - £19000.00 per annum + Benefits

  • Contact:

    Jumanah Al-Keshmiri

  • Contact email:

    jumanah.alkeshmiri@search.co.uk

  • Job ref:

    Req/562391

  • Published:

    14 days ago

  • Expiry date:

    2020-10-18

  • Start date:

    ASAP

Customer Collections Advisor
Leeds City Centre
£17,500 - £19,500 dependent on experience
Working from home available
Monday 8.00am to 8.00pm and Tuesday to Friday 8.00am to 6.00pm

My client is looking to recruit Customer Collections Advisors to join the UK's largest independent law firm. The centrally located offices are modern and the rewards are great too, with no weekend work and other attractive benefits including:

- Annual salary reviews
- Bonus related to annual personal performance
- Dress down Fridays
- Free hot & cold refreshments
- Comprehensive training

As a Customer Collections Advisor you will:

- Speaking to customers regarding their financial situation
- Delivering exceptional customer service experience
- Working through monthly income and expenditures
- Having great understanding and empathy
- Building rapport & reach the best solution for each customer
- Ensuring each customer has a positive & memorable experience

Please Note: You must be able to pass a Credit Check & DBS check

To be successful in this Collections role, previous Customer Service or Collections experience is essential, you must also have the natural ability to ask good open questions while delivering amazing customer service

If you are interested in this Customer Collections Advisor role, please click apply

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.