Client Relations Executive

  • Location:

    Croydon, Surrey

  • Sector:

    Call Centre

  • Job type:

    Full Time

  • Salary:


  • Contact:

    Michael Foxwell

  • Contact email:

  • Job ref:


  • Published:

    6 months ago

  • Expiry date:


  • Start date:

    07/01/2020 14:22:48

Job Title: Client Relations Executive
Salary: £17,000 to £21,000 Plus bonuses
Location: Croydon- CR0
Working hours: Full time, 40.5 hours per week. Monday to Friday 09:00 to 17:30, one evening session per week 17:30 to 19:30, one Saturday morning per month 08:00 to 12:00.

Do you want to be part of a company that pride themselves on developing excellence?
Confident, personable and able to communicate well, particularly via telephone?
Do you have experience talking with clients?

I have a great opportunity with a fast growing company with a brilliant working environment.

The role
Is to proactively contact existing clients to see if they need assistance with additional cases and improve areas of service. Maintaining Relationships is the core of the business and you will be at the forefront of gathering repeat business from our clients.
Contact will be via telephone, however you may be involved in booking clients in for meetings with an Account Manager to discuss current cases, and in time be involved with the marketing side of our business.
What you will be responsible for

- Building on previous relationships through calls to clients
- Maintaining an accurate record of work
- Managing your own diary
- Liaising with internal teams and departments to insure clients needs are met
- Attending client meetings

The training programme

As a Client Relations Executive, it is essential that your customer service and attention to detail are of the highest standard. To assist you with this, you will be placed on an initial four week period of training
Upon the successful completion of the four-week programme, you will then enrol as a Client Relations Executive. You will be responsible for maintaining and managing relationships with a variety of industries and may be selected to attend exhibitions and client events, under the supervision of the Client Relations Manager.

Apply now to find out more!

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