Client Relations Advisor

  • Location:

    County Durham

  • Sector:

  • Job type:

    Remote

  • Salary:

    overtime available

  • Contact:

    Holly Harwood

  • Contact email:

    Holly.Harwood@search.co.uk

  • Job ref:

    Req/561902

  • Published:

    16 days ago

  • Expiry date:

    2020-10-07

  • Start date:

    07/09/2020 16:03:13

Job: Client Relationship Advisor
Location: Darlington
Salary: £18,500
Free onsite Parking
Full time flexible shifts, including evenings and nights - 24 hour operation
Overtime opportunities


Your new company
Our client is the UK's most trusted service providers, making a positive difference in over 10 million lives. They are leading specialists who are committed to providing outstanding care to each member who seeks support. They Pride themselves on placing service users at the heart of their treatment, rehabilitation and education journey.


Your new role
As a client relationship advisor your duties will include providing first class customer service via the telephone and email. Acting as a first point of contact for the NHS and Local Authorities and dealing with their queries while having empathy for customers. Matching patient cases to the relevant healthcare centre and hospitals. Doing work that matters, you'll be part of a company that is striving to grow, develop and evolve, and in turn, our client pledges to offer our staff a positive working environment and atmosphere, whilst encouraging personal development.


What you'll need to succeed

Previous telephone based customer service experience
Experience of providing information and signposting in a supportive context
Flexible work attitude and reliable work history
Self-motivated and committed to providing an excellent service
Excellent communication and relationship building skills
In order to succeed you will have excellent customer service skills and an ability to adapt in different situations. You will have a flexible approach to work and be comfortable supporting busy customer service teams.

Please note: You must be able to pass a DBS check


What you'll get in return
You will be working for an award-winning organisation that offer a competitive salary, work place pension scheme, onsite parking, Up to 25 days holiday plus bank holidays and state of the art gym facilities.

If you're interested in this role, click 'apply now'

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