Case Handler

  • Location:

    Liverpool, Merseyside

  • Sector:

    Call Centre

  • Job type:

    Full Time

  • Salary:

    £20000.00 - £23000.00 per annum

  • Contact:

    Kirsty Atherton

  • Contact email:

    kirsty.atherton@search.co.uk

  • Job ref:

    Req/557150

  • Published:

    about 1 month ago

  • Expiry date:

    2020-06-25

  • Start date:

    22/05/2020 12:50:41

Do you have case handler and claim handling experience? Do you live in Liverpool? If so, we have the ideal case handling job for you.

Our client is looking for a SIPP Case Handler in Liverpool to resolve disputes between customers and financial advisors. It's a challenging but satisfying role and comes with a salary of up to £23k per annum.

As a self-invested personal pensions case handler, you will be thoroughly investigating both sides of the dispute by reviewing the evidence and speaking to both parties. You will make a fair and impartial decision, then communicate your findings via written and telephony communication. You must ensure that it is clear for everyone involved to understand.

To be considered for this SIPP Case Handler role based in Liverpool city centre, you will need to demonstrate the following core skills;

● Brilliant communication skills and empathy - critical to the successful performance of this job.
● Impeccable customer service - previous experience would be very desirable here.
● Decision-making skills and sound judgement when making those decisions.
● The ability to evaluate evidence with impartial logic.
● The desire and hunger to take ownership of a varied workload.

Making you feel valued is essential to our client, which is why they are offering a highly competitive salary of up to £23,000 per annum. This employer has an excellent reputation for its training and onboarding programme - it's a legal career opportunity not to be missed!

If this job sounds like a meaty challenge, something you could handle, and something you have the relevant experience for, call us today to begin the application process for a Liverpool based SIPP Case Handler.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.