Call Handler

  • Location:

    Ashford, Kent

  • Sector:

    Call Centre

  • Job type:

    Contract

  • Salary:

    Negotiable

  • Contact:

    Tina Goss

  • Contact email:

    tina.goss@search.co.uk

  • Job ref:

    Req/555058

  • Published:

    4 months ago

  • Expiry date:

    2020-04-22

  • Start date:

    19/03/2020 16:20:58

Call Handlers - Ashford - £ 9.00 per hour - Ongoing temporary role Starting ASAP


A new and exciting opportunity has arisen for someone with excellent customer service skills to join a nationally known company!


Duties


* Provide effective telephone answering to the general public, health care professionals, emergency services, internal and other agencies.
* Receive and record all aspects of patient related information on a computer system accurately.
* Give telephone advice to callers particularly in life threatening situations and instructions to callers in life threatening situations.
* Work without direct supervision but seek guidance when appropriate.
* Utilise, to maximum effect, telecommunications and IT equipment and ensure all defects or malfunctions are reported immediately in line with Trust reporting procedures.

Skills Required

* Excellent communication skills
* Excellent Customer service skills
* * Available to start immediately

If you are interested in a role that can give you the opportunity to make a difference apply now!



Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age