Call Handler

  • Location:

    Dunfermline, Fife

  • Sector:

    Call & Contact Centre

  • Job type:

    Full Time

  • Salary:

    Up to £9.00 per hour

  • Contact:

    Michael McVeigh

  • Contact email:

    michael.mcveigh@search.co.uk

  • Job ref:

    Req/542471

  • Published:

    7 days ago

  • Expiry date:

    2019-12-08

  • Startdate:

    05/11/2019 09:46:58

Would you like to work for a company that is rated as 9.2/10 on Trust Pilot?

We are seeking a number of confident and energetic Customer Agents to start immediately.

Our Dunfermline based client is a top rated provider of expert home care and protection cover, their aim is to provide peace of mind for all it's customers for every minute of every day. With over 160,000 UK wide customers they have gained a strong foothold in the heating and boiler industry.

They are seeking Customer Agents to help continue to grow and retain their business. Although no direct experience is required, customer service and or contact centre experience would be an advantage.

As an Agent you would be expected to fulfil the following duties:

* Liaise with engineers via telephone to coordinate appointments and bookings
* Continuously update the CRM system as and when necessary
*

This is a temporary position for a minimum of 2 weeks which may be extended or even made permanent, you would be working 40 hours per week and be expected to work 5 out of 7 days on a rotated shift pattern, Mon - Friday 08:00-18:00, Saturday and Sunday 09:00 - 17:30.

This position pays £9.00 per hour.

There is no interview process for this role is an immediate start so if you are interested please apply now.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age