Call Centre Team Manager - £30,000 + Benefits

  • Location:

    Telford, Shropshire

  • Sector:

    Call Centre

  • Job type:

    Full Time

  • Salary:

    Negotiable

  • Contact:

    Chris Sims

  • Contact email:

    chris.sims@search.co.uk

  • Job ref:

    Req/550998

  • Published:

    5 months ago

  • Expiry date:

    2020-03-08

  • Start date:

    ASap

Call Centre Team Manager - £30,000 + Benefits

Our Client, a market leading organisation are looking to recruit ambitious and professional Team Managers join their operation.

  • Driving the performance of an experienced team of 2 Team Leaders and their advisors to ensure targets & KPI's are consistently met
  • Daily management of your team and conducting team meetings
  • Developing staff through monthly 121's
  • Providing staff with ongoing training and coaching
  • Motivating your team to deliver results
  • Adherence to HR guidelines
  • Using management information to help drive performance

The Candidate!

  • Experience leading teams in an FCA regulated call centre environment
  • Ability to work under pressure, manage your time effectively and work on your own initiative
  • Self-motivated, ambitious and determined
  • Ability to understand and deliver for customers and colleagues
  • Ability manage, motivate and drive performance.
  • Excellent communication skills at all levels

We are looking for hard working; career driven candidates that have the ability engage with team and deliver a high level service.

In return for your hard work you will be given access to a structured training programme to ensure you are constantly developing and genuine career progression.

Team Leader, Team Manager, Operations Team Manager, Customer Service Team Leader, Customer Service Team Manager, Customer Service Manager, Inbound Team Leader, Call Centre Team Leader, Call Centre Team Manager, Contact Centre Team Manager, Contact Centre Team Leader

Initial basic of circa £30,000 + Benefits

If you feel you have the drive and ambition to be successful in this role please apply immediately via the link

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.