Business Travel Consultant

  • Location:

    Glasgow, Scotland

  • Sector:

    Call Centre

  • Job type:

    Permanent

  • Salary:

    £23000.00 - £25000.00 per annum

  • Contact:

    Natalie Galloway

  • Contact email:

    Natalie.Galloway@search.co.uk

  • Job ref:

    Req/550855

  • Published:

    5 months ago

  • Expiry date:

    2020-03-07

  • Start date:

    06/02/2020 15:32:13

Business Travel Consultant

I am looking for a Business Travel Consultant and help us provide excellent service and support to our clients. The Role of Business Travel Consultant is a customer focused position offering a fully comprehensive travel service for very prestigious clients with high travel expenditure.

f you are interested in growing a career within the travel industry and fit the requirements outlined below - we want to speak with you!

* Responsible for co-ordinating and booking all travel reservations for the company's portfolio
* Ensure all business travel arrangements meet customer requirements
* Ensure the very best cost effective air fares, car hire, hotel reservations and ancillary requirements are offered and booked accordingly
* Endeavour to offer alternative options which enable client to choose most suitable
* Maintain good administrative practices and ensure that all cancelled or amended bookings are appropriately dealt with
* Accuracy and attention to detail at all times
* Building good relationships with both internal and external customers via effective communication skills
* Other tasks and ad hoc duties, reports as deemed necessary and relevant by the company
* You may be asked from time to time be asked to undertake other tasks that are considered to be relevant to your position.

Essential
* Excellent customer service skills dealing with in-bound Client calls
* Previous knowledge of airlines fares and routings
* Experience in Business or Marine Travel
* Demonstrate ability to plan, prioritise and manage a complex workload
* Good sound education to standard grade level or equivalent
* Overall good working knowledge of Microsoft Office
* Self-motivator and willingness to learn
* Excellent interpersonal skills

Desirable
* Fully conversant with Amadeus GDS. Other CRS experience will be considered or candidate must be willing to train


Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.