We have an immediate opportunity for a Business Change Analyst to join a busy team in central Glasgow.
You will help deliver ongoing change projects within their Contact Centre, supporting global operations and a diverse culture environment.
This would suit someone who has excellent change management experience, ideally working within contact centre / customer service environments. On top of strong Business Change Analyst experience we are looking for:
- Change management and delivery in large corporate environments
- Ability to work with stakeholders in different locations across mixed cultural environments
- Strong analytical and decision making skills
- Excellent organisational and documentation skills
- Business Process Mapping and Process Re-engineering experience
- Business Readiness delivery
- Advanced MS Office and Project tool experience
Sounds like you? Apply now for additional information and immediate consideration.
This project is deemed to be inside IR35
Search Consultancy Ltd is acting as an Employment Business for the purpose of this vacancy
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age