Arrears Team Manager

  • Location:

    Brighton, East Sussex

  • Sector:

    Call Centre

  • Job type:

    Full Time

  • Salary:

    Negotiable

  • Contact:

    Sam Provis

  • Contact email:

    sam.provis@search.co.uk

  • Job ref:

    Req/557777

  • Published:

    30 days ago

  • Expiry date:

    2020-07-15

  • Start date:

    15/06/2020 18:05:50

A very exciting new role is available in the Brighton area for an experienced Team Manager with a background in arrears/collections!
If you have the required experience and you are looking for a new challenge within a company that strives themselves on providing the best customer service then apply now!


Job Description:
* Manage day to day operations of the team
* Ensure all regulations are adhered t
* Ensure customer service is maintained throughout the team
* Manage teams daily, weekly and monthly statistics
* Hold 1-1 meetings with all team members
* Coach and guide the team
* Contribute towards company strategies and develop on current strategies
* Oversee department recruitment, general HR occurrences, targets and training
* Ensure daily, weekly, monthly, quarterly and yearly targets are achieved


Experience and Skills Required:
* Previous experience within the arrears or collection industry is essential
* Experience managing a team and developing the team
* Experience managing call centre strategies
* Proven leadership skills
* Able to manage a high pressured, fast paced environment
* Speak another language - preferable


Apply now!

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