Administrator - Uckfield - £19,000
Do you have a passion for customer service and a desire to work in a fast-paced, exciting workplace as a Customer Service Administrator in Uckfield? If so, read on.
Our client, a growing rapidly corporate healthcare provider, is looking for a flexible Customer Service Administrator working in Uckfield to support their clinical team. You will be working Monday to Friday, working 7.5 hours a day on a shift rota between 8am and 6pm.
Key Customer Service responsibilities and duties:
? Responding to clients emails and cases in a timely manner
? Answering calls from clients as well as patients
? Admin work, including uploading and reviewing vases, and closing down completed cases
? Booking telephone and face to face assessments with the clinical team
? Escalating complex cases to line manager
Managing individual case loads, the Customer Service Administrator will be responsible for liaising with the clinical team, employers and clients. You must be able to manage multiple tasks and offer outstanding Customer Service, flexibility and collaboration.
Your CS role requirements:
? Previous experience within a Customer Service or Administration role
? A collaborative, positive and inclusive style and personality
? Satisfactory references for the last three years.
? A clean record with no unspent criminal convictions and the ability to pass a lenient credit check
In return for your commitment you will receive a competitive hourly rate of pay, and 25 days holiday plus bank holidays. You'll also have access to free parking, Simply Health - Cash back medical plan, retail discounts and after probation you will be eligible for childcare vouchers, cycle to work scheme plus, and much more.
If you are interested or have any questions about this role, please contact Jo or Camilla at the Search Brighton office. Even if this Customer Service role doesn't work out, there are more CS Advisor and Customer Service Representative roles coming online so don't forget to check in next week!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.