Account Manager

  • Location:

    Birkenhead, Merseyside

  • Sector:

    Call & Contact Centre

  • Job type:

    Permanent

  • Salary:

    £17000.00 - £18000.00 per annum

  • Contact:

    John Nesbitt

  • Contact email:

    john.nesbitt@search.co.uk

  • Job ref:

    Req/506493

  • Published:

    11 days ago

  • Expiry date:

    2018-12-29

  • Startdate:

    ASAP

Account Manager
£18,000
Wirral


Due to a period of recent growth, my client has several opportunities to join their team as an Account Manager. This role will see you provide office based support to a portfolio of well known accounts. You will take ownership of client issues and resolve them for your clients ensuring you help to build the relationship and retain their business.

The duties of the role are:

  • Handling incoming calls from key clients
  • Resolving issues, fielding enquiries, processing reports
  • Managing the relationship with key clients
  • Supporting the Key Account Manager in their daily duties
  • Problem solving
  • General admin duties

The ideal candidate will have:

  • A strong academic background to degree level is advantageous
  • Experience of working in a customer service role is preferred
  • Experience of dealing with business clients
  • Hospitality industry experience is desirable
  • Strong customer service experience
  • Excellent communication skills
  • Ambition and drive

The hours of this role are from Monday to Friday from 9 - 5:30

The basic salary for the role is up to £18,000 and this role can offer long term career progression and job opportunities

Keywords: Customer service; client manager; relationship manager; inbound; account manager; hospitality; software; call centre; contact centre; Wirral; Liverpool; Birkenhead; Hoylake; Moreton

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.