Job Title: 3rd Line Support Engineer
Salary: £35,000 - £38,000 + >10% bonus + 34 days holiday, 5% pension
About the 3rd Line Support Engineer Role:
This is an all encompassing 3rd line support position with a need for strong problem solving skills, the ability to juggle multiple things at once, the desire to be seen as the go-to SME, the willingness to be involved in raising and managing Change requests whilst you will work with Architects and Solution Designers to ensure actions and decisions do not impact the business too heavily.
This is a fairly small team of specialists who are pivotal to the direction of change the company are investing in making it a very exciting area of technology to be joining.
I am looking for an outgoing and engaging person with really good communications skills who is willing to take ownership of things, role their sleeves up and deliver as required. Strong problem solving abilities is really key.
We are looking for strong experience across the Microsoft stack with Windows Server, Active Directory and Exchange experience along with Wintel experience too. Experience of SCCM would be an advantage as would any cloud experience but these are not essential. This client are moving more towards an Agile approach but are interested in people with ITIL exposure for this role.
About the Company
This company are a privately owned company who are on a very large period of investment and growth. They really value their staff and offer various forms of support and opportunity to employees with training, financial backing for courses, etc. and continuous progression opportunities.
Salaries are subject to experience but are certainly attractive and come with a potential performance related bonus, 34 days holiday minimum, a matched 5% pension, Life insurance, PMI, cycle to work scheme, staff discounts plus several more options. There may be some flexible working in time but to begin with this is an office based position
Applicants must have the existing rights to live and work in the UK as sponsorship support is sadly not an option.
For more details of the 3rd Line Support Engineer position, please send in your CV as the first step. A cover letter is not essential.
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