1st/2nd Line Support Engineer

  • Location:

    Barnsley, South Yorkshire

  • Sector:

  • Job type:

    Full Time

  • Salary:

    £21000 - £23000 per annum

  • Contact:

    Benjamin applewhaite

  • Contact email:

    Benjamin.applewhaite@search.co.uk

  • Job ref:

    Req/546457

  • Published:

    4 months ago

  • Expiry date:

    2020-04-03

  • Start date:

    17/02/2019

Search Technology is recruiting a 1st/2nd Line Support Engineer for a leading manufacturing company based in Yorkshire.


This is an exciting opportunity to join the business at a time when there is substantial investment into I.T and so this exciting role will incorporate project based work, not just BAU.


The 1st/2nd Line Support Engineer will be required to have skills and experience in the following technical areas.


* Extensive Microsoft Windows 7 and Windows Server 2012
* Extensive experience of virtualisation, ideally VMware.
* Active Directory, Group Policy
* Microsoft Office 365
* Strong commercial experience of TCP/IP, network support (LAN/WAN), routing & switching protocols.


Key Responsibilities


The 1st/2nd Line Support Engineer will be responsible for providing end resolution to technical issues within the business and to provide support to the more junior members of the IT team, (1st/2nd Line Support.)


Excellent stakeholder management and strong customer facing skills
Maintaining an accurate inventory of all IT hardware and software.
Installation and configuration of workstations.
Ensuring that staff leavers are logged, disabled and documents / emails appropriately archived.
Maintenance of backups, ensuring they are efficient and verified.
Sourcing of new hardware and software from third party suppliers.
Production of Support, Operational and Technical Documentation.
Work in a safe, healthy and responsible manner and promote safe methods of operations for self, colleagues and external resources.


If this role sounds of interest, please get in touch for further details, Benjamin Applewhaite, 0161 835 8790


Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.