We make solving complex business problems easy

No matter how your business communicates, your staff at the first point of contact are fundamental to your customer experience and brand reputation. You need a trusted recruiter to ensure you hire the right people for these roles within the timescales to suit your business demands.

Watch the video below to find out why Call & Contact Centres choose Search.

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How we make a difference

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80% of candidates we introduce to employers get hired because our contact centre recruiters are true specialists. They will take time to understand what you need and can design and facilitate end to end recruitment processes to attract a broad and diverse talent pool.

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Coverage & Network

Our UK and European coverage means we're able to reach talent at scale. We build and invest heavily into our candidate communities ensuring we are always ready to provide solutions. We have 2000 temps out working with our clients and thousands more in our network who trust us to find them the best opportunities.

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We build partnerships with our clients and take pride in supporting them with all elements of their people strategy; from candidate attraction, virtual assessment centres and pre-employment screening, to management and retention. We embrace innovation and use it to make solving complex recruitment problems easy.

Connecting people with their next great role

With over 30 years in business, we are known for our reputation to connect employers with talent. From customer service representatives to collections advisors and resource analysts, we recruit across the full spectrum of call centre jobs. With an impressive network of call centre leaders, many people turn to us for career guidance and access to leadership and executive roles too.

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Our call and contact centre recruitment specialists work together as a team to provide nationwide coverage across our 15 offices.

Meet the team

​Adding value to your people strategy

In addition to supplying the right talent when you need them, we are also able to support with a range of additional recruitment solutions; from RPO and master vend, to on-site solutions and on-boarding. If you partner with us, we will create a bespoke solution that meets your needs.

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Who we work with

General Medical Council
MAPP Client Logo
Tesco Bank Client Logo
The University Of Manchester Client Logo
 Chorlton High School Client Logo
Manchester U
Motability Operations
Resourcing Consultant

​"I would like to say a big thank you to Ashley and Lynne for their support recently.

We were struggling to fill our latest full time induction and they referred 2 last minute quality candidates which meant we made our numbers.

Both placements have settled in well and seem to be really enjoying their time at Capquest."

Resourcing Consultant

Capquest Group


​"In a time when Covid-19 led to people losing their jobs, Search gave me a lifeline and helped me gain my confidence again.

From day 1, Levi and the Call & Contact Centre team made me feel valued and made sure that any questions or issues I had were sorted quickly.

I can honestly say that I already have and will continue to recommend Search Consultancy to people I know."


Why choose Search

If you choose us, then we guarantee a service that extends far beyond that of a traditional recruitment agency. We’re industry experts, who work with the biggest call and contact centres in the UK. They trust us because we provide a high quality and reliable experience across the recruitment journey. The call and contact centre industry is changing rapidly with a lot more flexibility and diversity in working patterns and locations. We're here to support both candidates and employers, using our knowledge of the market to ensure that we find the best solution for all your needs.​

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