About Search Call & Contact Centre

We are here to guide call and contact centre professionals through every stage of their career.

With an impressive network of employers spanning a wide range of different industries across the UK, we're the go-to call centre recruitment agency for those who are looking for a new opportunity at all levels.

​We help our candidates break into the industry in customer service and sales, and through our network of employers and call centre leaders, are well placed to help senior call centre professionals secure roles too. We work with some leading brands who offer amazing places to work. We're proud to represent them in the market and get a buzz from helping people find jobs they love.

Will you be the next candidate we place? Get in touch to discuss your career.

Contact us today

Meet the Team

We're here to help. Whether you're looking for a career change or you need help to build an entire call centre team, we'd love to hear from you. Learn more about our call centre recruitment specialists and say hello.

Our trusted partners

General Medical Council
MAPP Client Logo
Tesco Bank Client Logo
The University Of Manchester Client Logo
 Chorlton High School Client Logo
Manchester U
Motability Operations

What people say about us

Resourcing Consultant

​"I would like to say a big thank you to Ashley and Lynne for their support recently.

We were struggling to fill our latest full time induction and they referred 2 last minute quality candidates which meant we made our numbers.

Both placements have settled in well and seem to be really enjoying their time at Capquest."

Resourcing Consultant

Capquest Group

Team Manager

​"The pressure to deliver is huge and a large part of that is finding the right staff across Edinburgh and Orpington.

From the outset Ben’s advice and guidance was invaluable.His understanding, knowledge and reach into the Edinburgh market is outstanding, matched by his ability to deliver quality candidates."

Team Manager



​"In a time when Covid-19 led to people losing their jobs, Search gave me a lifeline and helped me gain my confidence again.

From day 1, Levi and the Call & Contact Centre team made me feel valued and made sure that any questions or issues I had were sorted quickly.

I can honestly say that I already have and will continue to recommend Search Consultancy to people I know."


Head of Recruitment

​"The Call & Contact Centre team are so professional, go well above and beyond for us and work so well with my team. It’s brilliant knowing I can totally leave assessments to be run alone and know I will not have one issue."

Head of Recruitment


Internal Recruiter

​"Search provides an honest and reliable service.They take the time to meet the team to find out exactly what we’re looking for. As a result, they have a really good interview to hire ratio, always finding candidates who fit into the team well.

I have complete confidence that if I gave them a role to work on, they would deliver."

Internal Recruiter

World Pay

Tara Anderson

“Suzanne has always demonstrated great operational and recruitment knowledge and helps deliver top talent.

She has a keen eye for detail and is extremely well organised. I trust Suzanne to deliver the best results at work. She is honest and straightforward in her approach and can create accurate reports to provide context on progress. Suzanne is an asset to her team and a pleasure to work with.”

Tara Anderson

Resourcing Consultant

Tesco Bank

Latest call & contact centre jobs

Browse and apply for a wide range of call and contact centre opportunities nationwide. From traditional telephony based roles in customer service and sales advisor roles, to those that involve contact with customers over social media and email, we can help you find the perfect job for you.

Browse and apply for the latest call and contact centre jobs near you.

Search our jobs

What Search Call & Contact Centre can do for employers

Many organisations nationwide trust us to find them talented and reliable office staff on both a temporary and permanent basis.

Whether you need just one person or are building a team, our experts will tailor a recruitment solution that works for you.

Get in touch to find out more about partnering with us.

Find out more

Why Choose Search

If you choose us, then we guarantee a service that extends far beyond that of a traditional recruitment agency. We're industry experts, who work with the biggest call and contact centre in the UK. They trust us because we provide a high quality and reliable experience across the recruitment journey. The call and contact centre industry is changing rapidly with a lot more flexibility and diversity in working patterns and locations. We're here to support both candidates and employers, using our knowledge of the market to ensure that we find the best solution for all your needs.

Find out more

In our words

​Find out more about us and how we can help shape your future