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Bilal Oussellam
- Business Director
- Call & Contact Centre
- Edinburgh
Bilal's bio
I have been working with Search since 2011, and support our Call & Contact Centre team across the East Coast. I provide multilingual candidates for a mix of temporary, permanent contract solutions in call and contact centres and commercial sectors.
I specialise in tailored recruitment that suits my clients bilingual and multilingual needs. My team and I think outside the box and will stop at nothing to source the highest calibre of candidates for the role, get in touch today to find out more about the recruitment support we offer.
More from me
How our Call & Contact Centre team recruited exceptional multilingual talent during lockdown
Live jobs
What people say about us
"I just want to say a massive thanks to Tom for helping me every step of the way through the interview process. After spending years in the hospitality industry, he reassured me and gave me the confidence to pursue something outside my comfort zone.
I’m feeling very positive about the future."
Candidate
"Had a really positive experience with Search. Chris was amazing! He was really supportive from start to finish.
He ensured that it was the right role for me and prepared me for the interview fully. This preparation led me to secure my current job.
I would highly recommend Search."
Candidate
"I went to Search after being made unemployed very unexpectedly at the start of COVID 19. Within two weeks I had a 4-month contract for work, every recruitment consultant was absolutely marvelous and they found me a role that I would qualify for.
I want to personally thank Bilal who was extremely helpful and patient with me. I couldn’t believe the kindness of all the Search staff and I wouldn’t hesitate to refer or use the service again!"
Candidate
"I would like to say a big thank you to Ashley and Lynne for their support recently.
We were struggling to fill our latest full time induction and they referred 2 last minute quality candidates which meant we made our numbers.
Both placements have settled in well and seem to be really enjoying their time at Capquest."
Resourcing Consultant
Capquest Group
"The pressure to deliver is huge and a large part of that is finding the right staff across Edinburgh and Orpington.
From the outset Ben’s advice and guidance was invaluable.His understanding, knowledge and reach into the Edinburgh market is outstanding, matched by his ability to deliver quality candidates."
Team Manager
Mercer
"In a time when Covid-19 led to people losing their jobs, Search gave me a lifeline and helped me gain my confidence again.
From day 1, Levi and the Call & Contact Centre team made me feel valued and made sure that any questions or issues I had were sorted quickly.
I can honestly say that I already have and will continue to recommend Search Consultancy to people I know."
Candidate
Call & Contact Centre Blogs
Pivoting from Retail to a new industry: How Search Call and Contact Centre can help
Faced with unprecedented levels of disruption and redundancies caused by COVID-19, many have fou...
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A day in the life of a Call & Contact Centre Representative
Working in call and contact centres can provide a wealth of opportunities for bonuses and career ...
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Five sectors to explore as a graduate
Leaving university is never easy. Even if you have a career plan mapped out, entering the job ma...
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Why a career in customer service is right for you
When considering a new career move, it’s important to realise which skills and qualities you have...
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Upskilling for success: Outbound sales and customer support
One of the main benefits of working in the outgoing sales and customer service sector is the pot...
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Why you should consider a career in outbound sales and customer support
The outbound sales and customer support sector currently employs around 4% of the UK’s working p...
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