Customer Service Representative - Bootle, Liverpool
Salary: £28,000 | Full-Time | Temp-to-Perm | Early Friday Finish
Join a well‑established manufacturing business in Bootle as their next Customer Service Representative. If you're a confident communicator who enjoys supporting customers and keeping operations running smoothly, this is a fantastic opportunity to join a friendly, supportive team with excellent long‑term prospects.
What You'll Be Doing
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Handling customer enquiries via phone and email with professionalism and care
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Processing orders accurately using internal systems
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Managing order updates, amendments, delivery queries and lead times
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Providing after‑sales support and resolving issues
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Working closely with production, logistics and sales to ensure seamless order fulfilment
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Keeping customer and order records accurate and up to date
What We're Looking For
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Strong communication skills across phone and email
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Highly organised with excellent attention to detail
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Comfortable using order management systems (training provided)
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A proactive, customer‑focused approach with a problem‑solving mindset
What You'll Receive
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£28,000 annual salary
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28 days holiday (including bank holidays)
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Employer‑funded health cash plan
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Free on‑site parking
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Early finish every Friday
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Genuine progression opportunities
If you're ready to join a stable, supportive business where your work truly matters, apply today! Either send your CV to jessica.haslam@search.co.uk, or call directly on 0151 229 5510.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
